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Privacy Policy

Last updated: December 14, 2024

Introduction

Polyngo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Polyngo Translate application and website (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when using our Service, including:

  • Email address (when signing up for beta testing or early access)
  • Name (optional, for personalization)
  • Language preferences
  • Device information (for beta testing purposes)
  • Feedback and survey responses

Automatically Collected Information

When you access our Service, we may automatically collect certain information, including:

  • Device type and operating system
  • App usage patterns and feature interactions
  • Crash reports and performance data
  • IP address (for security and analytics)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Create personalized learning experiences and assess your language proficiency
  • Generate customized study materials and flashcards based on your usage patterns
  • Process and manage your beta testing or early access registration
  • Send you updates about the Service, including launch announcements
  • Respond to your comments, questions, and requests
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Data Storage and Security

We use industry-standard security measures to protect your personal information. Your data is stored securely using Firebase/Google Cloud infrastructure with encryption at rest and in transit.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Translation Data

When you use our translation features:

  • Your text is processed using AI services to generate translations and explanations
  • Translation data is stored to enable personalized learning features and language proficiency assessments
  • This stored data helps us understand your learning progress and create customized study materials
  • Saved vocabulary and flashcards are stored locally on your device and optionally synced to your account
  • Translation history may be cached to improve performance and user experience

Third-Party Services

Our Service may use the following third-party services:

  • Firebase (Google) - Authentication, database, and analytics
  • AI Language Models - Translation and language processing
  • Google Analytics - Usage analytics

These third-party services have their own privacy policies governing the use of your information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at polyngoapps+privacy@gmail.com.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: